0413 383 207

Hobart Walking Tours

Jobs

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Jobs

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Hobart Walking Tours Guide – Expression of Interest

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At Hobart Walking Tours, our plan is to create wonderful, memorable experiences for visitors to Hobart. Can you help us do that?

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[fusion_text]All our guides are confident group leaders and outdoor enthusiasts who can walk for 3 hours without needing a rest, and are very comfortable working independently. What we want you to do at all times is to be pleasant, gregarious, calm and happy under all conditions and situations. We can give you the information to tell the guests, but it’s up to you to make it come alive. As you know tourism is seasonal, sometimes we are crazy busy and sometimes there is nothing at all. We offer casual employment roughly from September to May.[/fusion_text]
[fusion_text]Our reputation at Hobart Walking Tours has been built through our guiding.  We expect our guides to act professionally and be excellent at customer service. Most of all our guides will leave our guests feeling they have had a wonderful tour, full of interesting stories and information about Hobart.  More than anything our guides have the ability to lead and infotain with enthusiasm. Infotain means to entertain and provide information – that’s what this job is about.[/fusion_text]
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Is This You?

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  • Clearly, confidently speak excellent English to groups of people and make yourself easily heard in outdoor conditions
  • Love Hobart and history
  • Current first aid certificate
  • 18 years of age or older: this is required so you can deliver all tours, one of which is the Alcohol History Tour
  • Willingness to attend training tours
  • Enthusiastic personality
  • High level of attention to customer service
  • Confident and engaging public speaker, without being a show-off
  • Knowledge of the local area, without being a know-it-all
  • Enthusiasm for Hobart, history, life and culture
  • Prepared to learn lots of information
  • Ability to entertain all kinds of guests on tour
  • Public speaking or group facilitation experience
  • Basic computer skills

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What’s in it for the guides:

Life skills: A great opportunity to further develop your public speaking skills, manage group dynamics, acquire strong organizational qualities, get a great reputation as a Hobart history buff.

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[fusion_text]Our reputation at Hobart Walking Tours has been built through our guiding.  We expect our guides to act professionally and be excellent at customer service. Most of all our guides will leave our guests feeling they have had a wonderful tour, full of interesting stories and information about Hobart.  More than anything our guides have the ability to lead and infotain with enthusiasm. Infotain means to entertain and provide information - that's what this job is about. We want a CEO: Chief Enjoyment Officer. I truly believe in the front line of the business. Becoming a CEO means that you will need to be more than just a tour guide; we ask that our CEOs do not merely focus on the logistics of the tour or delivering the content, but create a unique and unforgettable experience for all our guests. We look for people who have experience in leadership roles, with a proven ability to communicate effectively in a wide range of contexts.[/fusion_text]
[fusion_text]Good health and high energy level is essential. It may seem obvious but we need CEOs who can always handle the daily stresses, both mental and physical, of long and tiring days. It could be having to deliver 4 tours in 2 days, dealing with a difficult group of travellers, or a guest who keeps talking over you - you need to be the friendly, happy, helpful face of Hobart Walking Tours - even when it's raining and you've got a cold.[/fusion_text]
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Who we’re looking for:

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[fusion_text]Our guides will:

  • Consistently deliver a high level of customer service and guest satisfaction
  • Continually increase their knowledge about the history of Hobart, Tasmania, Australia and the world including our culture, social issues, house prices, environment and current affairs
  • Never express personal views on politics or religion on a tour
  • Have a healthy sense of humour and keep cynicism and sarcasm in rein
  • Know their values, skills, strengths and weaknesses
  • Be constantly excited by the learning process
  • Find they are constantly renewed by what they learn and by interactions with others
  • Switch on a genuine enthusiasm for tour guests, even when they are tired and have a headache

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[fusion_text]The overall success of each Hobart Walking Tours tour is determined by the guide. Your main responsibility is to ensure that your guests enjoy the tour, get more than what they paid for and leave the tour wanting to tell their friends how good you are. Our guests have diverse ages and interests, and general a love of history. You must ascertain what their particular interests are at the start of the tour in order ensure they are satisfied with the quality of tour you provide, and to avoid potential complaints in the future.[/fusion_text]
[fusion_text]Hopefully, by now you've got a much better understanding of what's involved in being a guide for Hobart Walking Tours - are you still interested? If you want to embark on this adventurous experience, please email us a letter introducing yourself. We are a paperless organisation, and will not even consider a paper letter of introduction. If you send us one we will just return it to sender, unopened. Email only, thanks. Oh, and no phone calls about this either - we are on tour most days and can't take calls.[/fusion_text]
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How to Apply:

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[fusion_text]In your letter, please address these questions:

  • What motivates you to want to lead tours?
  • Why do you want to lead tours for Hobart Walking Tours?
  • Why do you think people take group tours rather than seeing a city on their own? Why would they choose Hobart Walking Tours?
  • What would be the best part of being a guide for Hobart Walking Tours?
  • What is the worst thing you could imagine happening on a Hobart Walking Tours tour, and how would you deal with the situation?
  • Describe a time, perhaps linked to a challenging task or assignment, when things were difficult and you were working under pressure.
  • Why are you applying to Hobart Walking Tours?

Email to: apply@hobartwalkingtours.com.au[/fusion_text]

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[fusion_text] CONTACT US [/fusion_text]
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What Some of Our Customers Say

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[testimonials design="classic" backgroundcolor="" textcolor="" random="" class="" id=""][testimonial name="Pete " avatar="male" image="" image_border_radius="" company="Meadow Heights, VIC" link="" target="_self"]Fantastic! Shall be booking one of these walks on my next visit to Hobart. Very informative and a great location.[/testimonial][/testimonials]
[testimonials design="classic" backgroundcolor="" textcolor="" random="" class="" id=""][testimonial name="Rose" avatar="female" image="" image_border_radius="" company="New Town, TAS" link="" target="_self"]This was a great walk which I learned a lot on. The story about the pipeline was very interesting. Thanks![/testimonial][/testimonials]
[testimonials design="classic" backgroundcolor="" textcolor="" random="" class="" id=""][testimonial name="Tim" avatar="male" image="" image_border_radius="" company="New Town, TAS" link="" target="_self"]Very good tour. Robyn was very informative. Her knowledge of the area was exceptional.[/testimonial][/testimonials]
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